About NPwebHosting.com (a service of Advanced Online Solutions, Inc.)
Many of you have asked questions like "how did you get started" or "how big are you", etc. I have always enjoyed sharing the stories behind these question in person, over the phone or in email. After hearing over and over that we should tell the story on our site, well, here you go.
HOW WE GOT STARTED
Way back in early 1998, a couple of acquaintences wanted to get a web site online. With the founders being in the computer/IT industry, it was natural for them to be approached about getting a site online. We knew we could provide better customer service for these customers than they could get anywhere else. So, we immediately took these two customers and got a reseller account with a host at that time, back in 1998 (these two customers are still customers today).
THE EARLY YEARS and NOW
After about a year we got our own server through a colo facility. After a couple more years we got our own servers, racks, switches, firewall, etc. As we grew, we made major improvements to the quality of servers we use. We now only use Dell PowerEdge servers. Our network administrator continues to make improvements in our network constantly. We continually improve our switches and use top of the line firewalls. In case you are interested, we use a couple of the IPS 5500 Toplayer Mitigator firewalls. Backups... we can't forget the backups. We now have several redundant backup servers for storing the nightly web, email and database backups.
CONTROL PANELS
Control panels... as many of our long time customers know, we started with no control panel. Over time we began offering the Helm control panel and the cPanel control panel. With the acquisition we made in the fall of 2007, we began also offering the Plesk control panel. Everyone seems to have their own preference as to the control panel they use.
GROWING
Not only are we growing by word of mouth and many other avenues, but we are growing by acquisition too. As I mentioned above, in the fall of 2007 we acquired a small hosting company in Georgia, USA. They had several hundred customers and was a great first buy for us. We continually are looking for other hosting companies to buy, except on a bigger scale now, so if you know of a hosting company looking to sell, let us know. In case you are wondering, no, we are not looking to sell.
SUPPORT
What can I say... our support team is just AWESOME! Our team is focused on answering your questions very quickly, and generally we answer most questions in 5-45 minutes. Do you like calling or emailing a support line to just to find out you are dealing with someone in another country, that just repeats your problem back to you? I seriously doubt it. That is why we are a 100% USA based support staff, along with our servers and our sales/support offices also located in the USA.
HOST WITH US!
Ok... here's the sales line... As you read above about our small beginnings, you can see that we have experience on all sides of the hosting industry. We have been doing this over 12 years now and host over 23,000 sites now. We value you, and your business. We will do everything we can to make your hosting experience with us the best you can get anywhere. If you are not sure how to proceed, or which direction to go with your hosting needs... ask. We are here for you. I am confident that we will provide you with the best overall hosting value you will find anywhere. You don't have to take my word for it. Just read our testimonials.
I hope the above information was interesting to you and that you will trust us with your hosting needs, just like the thousands of our customers do, every day.